Privacy policy

Who are we?

Our website address is https://www.potagez.be.
Use of personal data collected

Comments

When you leave a comment on our website, the data entered in the comment form, your IP address and your browser’s user agent are collected to help us detect undesirable comments.

An anonymised string created from your email address (also known as a hash) can be sent to the Gravatar service to check that you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible next to your comment.

Media

If you are a registered user and you are uploading images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.

Contact forms

Cookies

If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is for your convenience only, so that you don’t have to enter this information if you post another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to record your login details and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you tick “Remember me”, your connection cookie will be stored for a fortnight. If you log out of your account, the connection cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content integrated from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools and track your interactions with this embedded content if you have a logged-in account on their website.

Use and transmission of your personal data

Storage periods for your data

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognised and approved instead of being left in the moderation queue.

For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also ask for your personal data to be deleted. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data

Visitor comments can be checked using an automated service to detect undesirable comments.

The purpose of this Charter is to provide precise information on how the data received by “Les NOTES de mon JARDIN sprl” is used and processed. We will go over the procedures put in place to protect privacy, the way in which you can intervene at any time and the controls put in place to ensure strict compliance with this charter. We do
our best endeavours to respect our customers’ expectations of the products and services we provide, including the protection of their personal data through the responsible use of information provided in confidence.
The person responsible for processing the information and data is Mr Philippe DEBRA, who can be contacted by e-mail at philippe.debra@notesdemonjardin.be.

Application

This charter applies to the collection, management and use of your data by Les NOTES de mon JARDIN. We are pleased to inform you that we have taken the necessary steps to comply with the G.D.P.R.
As a matter of principle, we only ask you for the information we need to best meet your needs. The main reason for collecting your personal data is to enable us to deliver the items you have ordered.
Your privacy is a priority for Les NOTES de mon JARDIN. We are aware of your right to be informed of the way in which the data and information likely to identify you personally (“your Data”), which you may provide to us or which we may have collected, are processed. This Privacy Policy explains how we use your Data and the measures we take to protect its confidentiality and security.

1. What “data” do we collect?

We collect your contact details, such as your surname, first name, postal address, e-mail address, mobile phone number, etc. We also store data obtained from third parties or through contracts, contact forms, payment details, orders, etc. Any other data you provide will also be collected.
We may also collect data about you when you use our social networks.
Generally, this data is requested by any means (telephone, e-mail, in person, etc.) and you provide it to us with full knowledge of the facts.

2. Why do we collect this data?

Your data is mainly used to satisfy your request or order as fully as possible, and to welcome you to our establishment in the best possible conditions.
We also use your data to invite you to events, festivities and workshops, to inform you about our promotions and news, about news that may be of interest to you, for direct marketing and to create profiles. The creation of profiles enables us to provide you with much more targeted and useful information.
If you do not wish to receive our newsletters or information about our services or special offers, you can unsubscribe at any time without having to give any reason for your decision. Simply send us an e-mail or contact our establishment. You will only receive electronic direct marketing communications if you have given your
explicit authorisation. You can also unsubscribe from direct marketing communications at any time, free of charge.

3. Database management

You can access your data at any time by sending a written request. We will respond within 7 working days.
All personal data is managed by Les NOTES de mon JARDIN srl. This data may be passed on to our subcontractors, insofar as this is necessary for the performance of their tasks. Apart from this, only the data controller has access to and management of the data collected.
In order to be able to collect data from our customers, we have chosen to keep a register as suggested by the Regulation.

4. How long we keep your data

Les NOTES de mon JARDIN sprl will only keep your data for as long as is deemed reasonable and necessary in relation to the aforementioned purposes, i.e. 5 years after your last order, except for data requiring a different retention period.
For accounting purposes, your data is kept for a maximum of 7 years.

5. Transmission to third parties

At no time do we sell or rent your data to companies or persons that are not part of Les NOTES de mon JARDIN sprl, or entities that are linked to it in one way or another. Our company and its partners and subcontractors treat your data as confidential information.
We can use an external intermediary. In particular, this means that for certain tasks, your data is temporarily transmitted to third parties. If we do so, we always ensure that your data is treated confidentially and used securely. In all cases, we enter into a contractual commitment with these intermediaries.

6. The right to access, rectify and object to your data

You have the right to access, correct and delete your data.
To do this, you simply need to send a clear request to the Data Controller of Les NOTES de mon JARDIN srl, in which you state precisely what you wish to see, correct or delete. Depending on your request, we reserve the right to ask for your application to be signed, dated and accompanied by a copy of the front of your identity card. If you wish us to delete your data, you must also give specific reasons for your request. If these conditions are met, Les NOTES de mon JARDIN sprl will proceed with your
request as soon as possible and will inform you accordingly, unless we consider that your request for deletion is contrary to legal requirements (e.g. your accounting details).

7. Amendment to the Privacy Charter

Les NOTES de mon JARDIN srl reserves the right to modify the present Charter in order to comply with changes, adaptations and legislative developments relating to the protection of privacy. It is your responsibility to consult the Charter on a regular basis, where the said adaptations are dated at the end of the text.

Updated version of 11/10/2018.